Need Tips for Your Moving Company in Portland?
Kayl Enders/ Moving Fellows, LLC
Last Updated: April 25, 2023
Top Tips for a Smooth Moving Experience: Avoiding Common Issues and Ensuring Efficiency during a move (2023)
How can I avoid issues?
Keep a record of any concerns that arise during the move, such as damages, unexpected fees, or service-related problems. Jot down the details of these issues for future reference.
Arrange for someone to be present at the destination when the moving company arrives with your belongings.
Review the bill of lading carefully and note any damages, losses, or other issues before signing the delivery receipt.
How can I ensure an efficient hourly move?
Stay vigilant about the time spent on your move.
If the move is taking longer than anticipated, don't hesitate to ask the movers to stop at a specific point, even if it means you'll have to finish the move yourself.
Instruct the movers to load heavy and bulky items, as well as items you cannot handle by yourself, first, in case you need to halt the moving process at any time.
What should I keep in mind for a long-distance move?
Be aware that your moving costs will be based on the weight of your household items, the distance moved, and any additional services required.
Thoroughly inspect the inventory list and ensure its accuracy. Make a note of any discrepancies or disagreements you may have with the inventory.
How can I effectively handle loss and damage claims during my move?
While the moving company unloads your belongings:
Inspect your items for any damages or missing pieces.
Compare the delivered items with those listed on the inventory.
If you find a missing item or new damage, discuss the issue with the driver.
Record the details of missing or damaged items on both the driver's copy and your copy of the bill of lading or inventory.
After your items have been unloaded… document any missing or damaged items on both the driver's copy and your copy of the bill of lading or inventory sheets before signing the documents. Note that the success of your claim may depend on these notations made during delivery.
Retain any evidence, such as damaged boxes, until the claims process is resolved.
How do I file a complaint with ODOT regarding a household goods mover in Oregon?
To file a complaint, complete a Household Goods Complaint Form and either email it or fax it to 503-373-7952. >Submit this Form
